Frequently Asked Questions (FAQs)
A: We pride ourselves on the quality of our materials, including 925 sterling silver, stainless steel, and 18K gold plating, to provide you with durable and long-lasting jewelry.
A: Absolutely! Our jewelry is hypoallergenic, making it perfect for those with sensitive skin. Each piece undergoes rigorous testing to ensure it meets our high comfort and quality standards.
A: Keep your treasures looking new by keeping them dry, avoiding exposure to chemicals, and storing them in a protective pouch or box when not in use.
A: Enjoy complimentary shipping on all domestic orders over $100. We also cater to our international clientele with competitive shipping rates.
A: Most items can be returned or exchanged within 30 days of receipt, provided they are in their original condition. Please note that all earring purchases are final due to hygiene concerns. For returns or exchanges, the purchaser is responsible for paying their own shipping costs.
A: We provide a tracking number with every order. You'll receive this via email as soon as your order is dispatched, keeping you updated every step of the way.
A: With every purchase, we include a signature jewelry box and a charming bag inside, perfect for presenting your new treasure or gifting it to someone special.
A: We're here to assist you! Contact us through our site's contact form or directly via email at Info@littlenitta.com.au, and we'll get back to you promptly.
A: Ordering from Little Nitta Boutique is easy! Simply browse our collection, select the items you like, add them to your cart, and follow the checkout process. We’ll guide you through each step.
A: To ensure prompt delivery, orders are processed quickly. Please contact us immediately if you need to modify or cancel your order. We'll do our best to accommodate your request if the order hasn't been processed yet.
A: We provide detailed sizing guides for our products. Check our sizing chart linked on the product pages to find the perfect fit.
A: Yes, we ship globally! Shipping costs and delivery times vary depending on the destination. Please refer to our Shipping Policy for detailed information.
A: Once your order is shipped, we will provide you with a tracking number via email. Use this number to track your order's journey to your doorstep.
A: We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other locally supported payment methods.
A: Absolutely! We use industry-standard encryption to protect the confidentiality of your personal information.
A: If there's any issue with your order, please contact us at Info@littlenitta.com.au. We're here to help resolve any problems quickly and efficiently.
A: Yes, we're confident in the quality of our products! All items are backed by a 30-day money-back guarantee. If you encounter any issues with your purchase within 30 days, simply return it to us for a thorough inspection, and we will either repair or replace it as necessary.
A: We release new collections seasonally and also have special launches throughout the year. Sign up for our newsletter to stay updated on our latest designs.
A: Yes, to maintain the beauty and longevity of your jewelry, please refer to our Care Instructions page where we provide specific guidelines for caring for our products.
A: Yes, we offer gift cards in various denominations. These are perfect for giving the gift of choice to someone special. Gift cards are sent digitally and can be used to purchase any item in our store.